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IT & Infrastructure

IT Support

1 MonthsIn-PersonIndustry Certification Aligned

PROGRAM OVERVIEW

The fastest pathway to employment in the technology sector. In 30 days, students gain the essential practical skills to walk into an IT Helpdesk or Desktop Support role on Day 1.

WHO IS THIS FOR

This program is designed for ambitious individuals looking to break into technology or upskill for modern tech roles. No prior degree required. We prioritize dedication, logical thinking, and the willingness to learn.

REQUIREMENTS

  • Basic computer literacy required
  • No prior IT experience needed
  • Must be available full-time for 4 weeks

TOOLS & TECHNOLOGIES

WindowsLinux basicsMicrosoft 365Google Workspaceticketing systems
Students in ASAL iLab IT Support class

Inside the ASAL iLab: IT Support lecture session.

CURRICULUM

Hardware components and assembly; Windows OS support; Linux basics; file systems and storage

CERTIFICATION PATH

1
ASAL iLab CertificateCompletion
2
Level 1 CertIndustry Standard
3
Advanced CertSpecialization

CAREER OUTCOMES

→IT Helpdesk Technician (Level 1)
→Desktop Support Specialist
→IT Assistant at school/NGO/government office
→Foundation for Network Engineering or Cybersecurity progression
→Eligible for Google IT Support Professional Certificate pathway

All graduates are eligible for industry certification exams.

LEAD INSTRUCTOR

Abdi Ali
Abdi AliSenior ExpertOver 3 years of industry experience working with global tech giants.

"This program completely changed my trajectory. The hands-on labs were exactly what I needed to pass my interviews."

Jane SmithClass of 2025

FAQS

A standard laptop (Core i5 or equivalent, 8GB RAM) is sufficient for most of our programs. If you don't have one, you can use our lab computers during campus hours.

Applications Closed

This program is not currently accepting applications.

Join the waitlist to be notified when the next cohort opens.

Duration1 Months
FormatIn-Person
CertificationAligned
TOOLS YOU'LL USE
WindowsLinux basicsMicrosoft 365Google Workspaceticketing systems

Next Cohort Enrolling Now

Ready to change your future?

Join the next cohort of the IT Support program.

Apply Now →Talk to an Advisor on WhatsApp